Privacy Policy – DomainCatch.in

At DomainCatch.in, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

If you have questions or need more information, you can contact us at:📧 support (at) domaincatch.in

1. Information We Collect

When you use our website and services, we may collect:

  • Name and email address
  • PayPal payment details (processed by PayPal – we do not store card information)
  • Dynadot account ID (to transfer domains)
  • Occasionally, mailing address (if required by registry rules)
  • Technical information such as IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect for:

  • Processing your domain backorders
  • Managing your account and wallet
  • Communicating order updates, auction notifications, and service changes
  • Fulfilling legal and regulatory requirements (e.g., National Internet Exchange of India, Registry.in)

3. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), we process your personal information under one or more of the following legal bases:

  • To fulfill a contract with you
  • With your consent
  • To comply with legal obligations
  • For our legitimate business interests (e.g., fraud prevention, service improvement)

4. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

5. Your Rights (GDPR & International Privacy Rights)

If you are located in the EEA or a country with similar data laws, you have the right to:

  • Access, update, or delete your personal data
  • Request correction of inaccurate data
  • Restrict or object to processing
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time

You can exercise these rights by contacting us at support (at) domaincatch.in.

6. Log Files

Like most websites, we use log files that collect:

  • IP addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date/time stamps
  • Referring/exit pages
  • Click activity (aggregated, non-identifiable)

This information is used for analytics, site security, and troubleshooting.

7. Cookies

Our website uses cookies to:

  • Maintain user sessions
  • Store preferences
  • Improve website performance

You can disable cookies in your browser settings, but some site features may not work properly.

8. Third-Party Sharing

  • We do not sell your personal information.
  • We may share limited data with our partners (e.g., Dynadot, PayPal) when required to fulfill your order.
  • If required by law, we may share information with relevant authorities or registries.

9. Children’s Privacy

We do not knowingly collect information from individuals under 18 years old.
If you believe a minor has provided us personal data, contact us and we will delete it.

10. International Transfers

By using our services, you consent to your data being processed in India, where our systems are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Consent

By using DomainCatch.in, you consent to this Privacy Policy and agree to its terms.