Last Updated: July 2026
At DomainCatch.in, we believe in providing a transparent and fair experience for all our customers. This Refund Policy explains when refunds are available and the conditions that apply to our services.
By using our services, you agree to the terms outlined below.
1. Domain Acquisition Requests
When you request a domain acquisition service, our team begins monitoring and preparing for the acquisition process.
As resources are allocated immediately after your request is accepted, requests cannot be cancelled once processing has begun.
Please ensure that:
- The domain name is entered correctly.
- You have reviewed your request carefully before submitting it.
2. Successful Domain Acquisition
If we successfully acquire the requested domain and complete the agreed service, the payment is non-refundable.
Successfully acquired domains will be transferred to your registrar account after payment confirmation and any required verification.
3. Unsuccessful Acquisition
Domain acquisition depends on several factors beyond our control, including:
- Domain renewal by the current owner
- Registry policies
- Competition from other parties
- Technical limitations
- Domain availability
If we are unable to acquire the requested domain, you may be eligible for a refund or service credit, depending on the service agreement at the time of purchase.
Please refer to the specific terms provided during checkout or contact us if you have any questions.
4. Premium Domain Purchases
Premium domain sales are considered final.
Because ownership is transferred immediately after payment and verification, premium domain purchases are non-refundable once the transfer process has started.
5. Duplicate Payments
If you are charged more than once for the same order due to a payment processing error, we will promptly refund the duplicate payment after verification.
6. Failed or Incomplete Payments
Orders with failed, cancelled, or incomplete payments will not be processed until payment has been successfully received.
7. Fraudulent Transactions
We reserve the right to refuse or cancel any order that we reasonably believe involves:
- Fraudulent activity
- Unauthorized payment methods
- Identity misrepresentation
- Abuse of our services
Where appropriate, refunds will be handled in accordance with the payment provider’s policies.
8. Refund Processing Time
Approved refunds are generally processed within 5–10 business days, depending on your payment provider.
Actual processing times may vary.
9. Payment Method
Refunds are normally issued to the original payment method used for the purchase, unless otherwise agreed or required by law.
10. Contact Us
If you believe you are eligible for a refund or have questions regarding this policy, please contact us.
DomainCatch.in
Fairness & Transparency
Our goal is to provide a fair and transparent service for every customer.
If you have any questions before placing a request, we encourage you to contact us. We’ll be happy to explain our process and help you make an informed decision.